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Over the last two decades, the revolution of the Internet has drastically changed how business is done. But one thing has always remained the same - a business’ reputation. Before the Internet was around, a business’ reputation was mostly down to word-of-mouth, surveys and consumer data. Today, this...

There’s no doubt that social media has become part of most people’s daily lives - 2.8 billion to be exact. Every day. It is the largest gathering of the world’s population and any business who isn’t using social media yet is seriously hindering their efforts. The below...